Our Promise
The GoMortgage® Promise
100% transparency. 0% smoke and mirrors.
At GoMortgage, we do things differently.
Our promise to you is simple – we’ll be honest, open and transparent from day one. No hidden lenders. No guesswork. No fear of showing our cards.
When we complete your Decision in Principle (DIP), you’ll know exactly who we’ve approached and why – and you’ll receive full copies of your DIP and Illustration.
Because unlike most brokers, we believe you should see everything.
We Are Partnered With
Here’s What Our Promise Means For You
At GoMortgage, transparency builds trust.
If we’re confident in our advice, there’s no reason to keep you in the dark. When you work with us, you’ll always know:
- The lender we’ve applied to
- The decision that’s been made
- The product we’re recommending
- The documents you’re entitled to see
You’ll know your lender
We tell you which lender we’ve approached – right from the start.
No secrets, no blurred details, no mystery “panel” we won’t talk about.
You’ll have a copy of your DIP
Once your Decision in Principle is agreed, you’ll get your own copy to keep.
It shows the lender’s name, product details, and the amount you’ve been approved for.
You’ll see your personalised Illustration
We’ll also share your Mortgage Illustration (ESIS) – showing rate, term, monthly cost, and all fees clearly broken down.
You’ll always know what’s been quoted and what’s being recommended.
You’ll understand every step
We’ll explain what’s happening, why it’s happening, and what comes next.
No jargon, no rushed calls, no silent gaps – just real clarity from start to finish.
You’ll be treated like a person, not a postcode
We’re not here to judge you by your credit file, income type or deposit size.
We’re here to help you make it happen – with real advice, realistic timelines, and complete honesty.
Who We Are
Learn what makes Go Mortgage tick – why we started, what drives us, and how we’re changing the mortgage game. Dive into our journey, our mission, and how we work to make a difference.
Who we are, why we’re loud, and how we get you approved.
Mortgage tips, real talk, and insider wins – fresh off the press, no fluff.
Want to help people get approved and make serious noise doing it?
See how we turned mortgage maybes into big home-buying wins
